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Rafiqul Islam

Rafiqul Islam ... Assistant Manager Billing at RingTech (Bangladesh) Ltd ... Bangladesh ... Telecommunications

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Peter Burgess

Rafiqul Islam 1st Rafiqul Islam Assistant Manager Billing at RingTech (Bangladesh) Ltd BangladeshTelecommunications Current RingTech (Bangladesh) Ltd. Interconnection Exchange( ICX ) Operator (Haseen Kayaba Group), RingTech (Bangladesh) Ltd. Previous GTL INT'L BANGLADESH PVT. LTD., Computer Fair, Zte Corporation Education Darul Ihsan University, Dhaka 500+ connectionsSend a messageEndorseMore options Relationship Contact Info Connected 9 seconds ago Background Summary A competent IT support professional with a proven track record of providing specialist technical and helpdesk support. Extensive experience of working with colleagues resolve complex technical IT issues. Natural problem solving and analytical skills and able to contribute to the development of best practice, procedures and policies within a company. Over Seven years of experience Diagnosing & resolving hardware, software problems & ensure proper connectivity, network design and organize the system network. Set-up and maintenance of wireless & LAN, wireless router & hub, Firewall, Optical Modem, Switch, Satellite Modem, IPLC point to point connectivity, Print Server, Active Directory, DNS, DHCP, TCP/IP, FTP, LAN cabling), maintaining Windows Server 2003 & 2008, Microsoft Exchange mail Server, Bandwidth Management, IP Camera Server, security Antivirus and Firewall management(Cyberoam) & FortiGate, configuring Lotus Notes. Purchasing all IT equipments, Installation, Testing and Commissioning of CCTV camera using DVR Card, , IPPABX, IP-Phone, SIP, PDA, TAB rooting, printers, access controller, door lock unit, biometric finger print. Ability to build customize software specially network supported database software and office management software by using Visual Basic and SQL, good concept on database designing using Oracle or SQL, report development using Crystal Report, ERP software, good knowledge on audio and video editing., good knowledge about Android OS & device like TAB, Handset rooting . Experience about IT fixed asset management Experience Assistant Manager Billing RingTech (Bangladesh) Ltd. Interconnection Exchange( ICX ) Operator (Haseen Kayaba Group) February 2014 – Present (3 months)House # 116 (4th floor), Road#11, Block # E, Banani, Dhaka-1212, Bangladesh Manage day to day billing related operations. Supervise Mediation & Rating Process CDR parsing and Mediation Automation Invoice Generation Payment Insertion Various Report Generation. Respond to customer queries Database, Tuning, Maintenance and Purging Troubleshooting of hardware and software fault. Daily basis database health checking Dispute handling Monitor Process CDR files and updates Billing Database. Ensure all CDR Files are being rated. Identify, rectify and re-process rejected CDR. (Open)1 recommendation Golam Mostafa Golam Mostafa Assistant Manager,Transmission & Interconnection at RingTech (Bangladesh) Ltd.(ICX Operator in BD) Rafiqul Islam is a resourceful, creative, and solution-oriented person who was frequently able to come up with new and innovative approaches to his assigned projects. He is a very competent and highly trained colleague who is known for his...View Assistant Manager Billing RingTech (Bangladesh) Ltd. February 2014 – Present (3 months) Network Administrator-IT GTL INT'L BANGLADESH PVT. LTD. October 2013 – February 2014 (5 months)Land View Commercial Center, 5th floor, 28 Gulshan-2, Dhaka-1212, Bangladesh Develop Information Technologies in order to meet the business objectives or overcome problems. giving support to the developers and end users. Also supporting to Installation, Upgrading, Troubleshooting of IT System and Planning & Scheduling of Maintenance Management and Logistics Information Systems, Supply Chain Management System. Maintain and keep up-to-date inventory of IT related equipments, PC Assembling, PC Maintenance, Trouble Shooting, Networking, Coordinate technical support to the remote access systems and remote users, Domain configuration, LAN/WAN and TCP/IP Network, Sharing Hardware and Software, Network printing, Online & Offline UPS Maintenance, Manage anti-virus security and storage/backup, Firewall (Cyberoam), WIFI, Wireless Access Point,,ERP, maintaining Windows Server 2003 & 2008, Data Server, Mail Server, Bandwidth Management Server, IP Camera Server, security Antivirus and Firewall (Cyberoam) management, configuring MS Outlook for each user, , Configuring and managing backup & restore procedures, CCTV camera using DVR Card, TAB rooting, printers, access controller, door lock unit. (Open)2 recommendations Mamun Khan Mamun Khan Manager, HR & Admin. at GTL International BD Pvt. Ltd. Hi take careView M Arafat Ali M Arafat Ali System Analyst & DBA at GTL Limited Mr Rafiqul well expert in Network AdministrationView GTL INT'L BANGLADESH PVT. LTD 2014 New Year Picture GTL INT'L BANGLADESH PVT. LTD 2014 New Year Picture GTL_logo GTL_logo GTL INT'L BANGLADESH PVT. LTD. New Year Group Picture GTL INT'L BANGLADESH PVT. LTD. New Year Group Picture Sales & Technical Coordinator Computer Fair February 2012 – September 2013 (1 year 8 months) Responsible for overall sales and technical process, Building price quotation, proposals, Technical consultation. Provide high-level customer care. Directly coordinate with sales process, pricing and after-sales services & replacement spare-parts of Portable system like laptops, net books, tabs and others system peripherals (Open)1 recommendation Computer Rajshahi Computer Rajshahi Managing Director Mr.Rafiqul has excellent IT & sales capacity. He works in Technical Sales & service. He is very truthful and dedicated.View Zte CorporationTechnical Support Assistant Zte Corporation May 2007 – January 2012 (4 years 9 months)IK Tower, 3rd Floor, Unit B & C, Plot # CEN(A)-2,North Avenue, Gulshan-2, Dhaka- Responsible to prepare Bid/Proposal documents for local and International tender documents like prepare outline and technical and commercial documents coordinate with technical and commercial teams to ensure quality bid documents. Diagnosing & resolving hardware, software problems & ensure proper connectivity to all the end users in the organization. Make sure the proper functioning of the network design and organize the system network. Set-up and maintenance of wireless & LAN, wireless router & hub, Firewall (FortiGate), Optical Modem, Switch, Satellite Modem, WIFI, Wireless Access Point, IPLC point to point connectivity, Terminals, Print Server, Active Directory, DNS, DHCP, TCP/IP, FTP, LAN cabling), security & user rights, printer, maintaining Windows Server 2003 & 2008, Microsoft Exchange, Data Server, Mail Server, Bandwidth Management Server, IP Camera Server, security Antivirus and Firewall management, configuring Lotus Notes for each user, , Configuring and managing backup & restore procedures, purchasing all IT equipments, Provide network security Assign IP addresses and maintain the database of various IT devices that are connected to the system network, Installation, Testing and Commissioning of CCTV camera using DVR Card, , IPPABX, IP-Phone, SIP, PDA, TAB rooting, printers, access controller, door lock unit, biometric finger print, Monitor the camera & access controller log on daily basis and store the Backup monthly device, IT fixed asset management (Open)1 organization (Open)3 recommendations, including: Md. Arifuzzaman Md. Arifuzzaman Senior Account Manager at Huawei I have worked with Rafiq more than one year. He is hard worker and dedicated employee. Hope day by day he will enhance...View Umer Aftab Rana Umer Aftab Rana Senior RF Planning & Optimization Engineer (Global Network Service Center) ZTE Rafiqul Isalam has been a very good colleague. He is very good in IT skills and responsible in his duties.View 1 more recommendation Chinese New year Chinese New year New Employee Training at ZTE New Employee Training at ZTE Football Match Football Match Hardware Engineer Computer Fair November 2005 – May 2007 (1 year 7 months)Bangladesh Responsible for overall sales and technical process, provided high-level customer care. Directly coordinate with sales process, pricing and after-sales services & replacement spare-parts of Portable system like laptops, net books, tabs and others system peripherals Assembled and installed a wide array of computer systems, workstations, and peripheral hardware, Performed hardware and software installations and provided high-level customer care. Grate Achievements are to work with all kind of computer related Accessories and gather various types of problem and problem solving ability (Open)1 recommendation Computer Rajshahi Computer Rajshahi Managing Director Rafiqul Islam was a fantastic person to work with. He is not only a loyal and innovative employee but also an inspiring person to work with. Rafiqul Islam is a well educated, result driven and open minded team player, customer focused colleague. If...View IT support Executive/ Jr. Software Developer 3 Sons Systems Ltd. January 2001 – February 2002 (1 year 2 months)H-284/265 , Emaduddin Road Malopara, Rajshahi Software development, networking and troubleshooting & Internet configuration & computer hardware troubleshooting. Grate achievements are Building data base software by using font end tools Visual Basic and back end Oracle, SQL, Internet configuration & computer hardware trouble shooting Languages English Professional working proficiency Skills & Endorsements Top Skills 5Switches 5Routers 4TCP/IP 4IP 2VPN 2DHCP 2Firewalls 2Windows Server 2Troubleshooting 2Software Installation Rafiqul also knows about... 2Active Directory 2Technical Support 1SIP 2Security 1WiFi 1FTP VMware LAN-WAN Hardware Installation IPPABX Oracle Crystal Reports Lotus Notes Fortinet Microsoft Office See 25+ Courses Bangladesh Computer Council RDBMS Oracle 8 with Development 2000 Genetic Computer School International Diploma in Computer Studies Education Darul Ihsan University, Dhaka B. Sc in Computer Science & Engineering, Computer Science & Engineering, 3.60 2002 – 2006 Genetic Computer School International Diploma in Computer Studies Examination, Computer Science, Awarded Marks :59% 1999 – 2000 (Open)1 course Bangladesh Computer Council Training, Data Modeling/Warehousing and Database Administration 2001 – 2001 RDBMS Oracle 8/SQL with Development 2000 (Open)1 course Mir Ismial Hossain degree college H.S.C, Higher Secondary school certificate Examination, Second Division 1995 – 1997 Seroil Govt. high school S.S.C, Secondary school certificate examination, First Division 1985 – 1994 Additional Info Interests Computing, Reading E-books, Net surfing, Socialising with friends Personal Details Birthday February 25, 1978 Marital Status Married Advice for Contacting Rafiqul E-mail: rafiq.sql@gmail.com, Mobile No. +88-01713481240 Organizations ZTE Corporation Technical Support Assistant May 2007 – January 2012 Recommendations Received (8)Given (1) Peter, would you like to recommend Rafiqul? Recommend Rafiqul Assistant Manager Billing RingTech (Bangladesh) Ltd. Interconnection Exchange( ICX ) Operator (Haseen Kayaba Group) Golam Mostafa Golam Mostafa Assistant Manager,Transmission & Interconnection at RingTech (Bangladesh) Ltd.(ICX Operator in BD) Rafiqul Islam is a resourceful, creative, and solution-oriented person who was frequently able to come up with new and innovative approaches to his assigned projects. He is a very competent and highly trained colleague who is known for his hardworking capability and integration ability to the RingTech (Bangladesh) Limited. His good communication skill and open approach...more March 29, 2014, Golam worked directly with Rafiqul at RingTech (Bangladesh) Ltd. Interconnection Exchange( ICX ) Operator (Haseen Kayaba Group) Network Administrator-IT GTL INT'L BANGLADESH PVT. LTD. Mamun Khan Mamun Khan Manager, HR & Admin. at GTL International BD Pvt. Ltd. Hi take care March 25, 2014, Mamun worked with Rafiqul at GTL INT'L BANGLADESH PVT. LTD. M Arafat Ali M Arafat Ali System Analyst & DBA at GTL Limited Mr Rafiqul well expert in Network Administration March 24, 2014, M Arafat managed Rafiqul indirectly at GTL INT'L BANGLADESH PVT. LTD. Sales & Technical Coordinator Computer Fair Computer Rajshahi Computer Rajshahi Managing Director Mr.Rafiqul has excellent IT & sales capacity. He works in Technical Sales & service. He is very truthful and dedicated. April 4, 2013, Computer managed Rafiqul at Computer Fair Technical Support Assistant Zte Corporation Md. Arifuzzaman Md. Arifuzzaman Senior Account Manager at Huawei I have worked with Rafiq more than one year. He is hard worker and dedicated employee. Hope day by day he will enhance more unique features in his career arena. His career and knowledge towards IT operation and maintenance is value to every organization . I have admire his knowledge and experience that only one person maintain the mail server, all kind of online security...more April 9, 2013, Md. worked with Rafiqul at Zte Corporation See More ConnectionsShared (1) Georgina Bencsik, AMP 416.258.9581Georgina Bencsik, AMP 416.258.95811st Consulting to make our world fair&sustainable: financial, environmental, social - media/ government / NGOs/ community PreviousNext Groups Alumni Group of ZTE and Huawei Alumni Group of ZTE and Huawei Join Australian Human Resources Institute Australian Human Resources Institute Join Banglalink Banglalink Join Buyers community Buyers community Join Canada Jobs, Careers and Networking Canada Jobs, Careers and Networking Join Canada Recruitment Canada Recruitment Join Cheap Used Computers Cheap Used Computers Join Computer Technicians - PC Techs - Desktop Support Computer Technicians - PC Techs - Desktop Support Join Data Centers Canada Data Centers Canada Join Data Recovery Specialist Data Recovery Specialist Join Dubai Recruitment Dubai Recruitment Join E-Recruitment E-Recruitment Join GTL - Global Group Enterprise GTL - Global Group Enterprise Join Global Jobs Network Global Jobs Network Join HR Kites HR Kites Join HR MIDDLE EAST HR MIDDLE EAST Join Hire Canada Hire Canada Join Huawei Consultant Huawei Consultant Join Huawei-Technologies Huawei-Technologies Join Human Resources Asia Human Resources Asia Join Human Resources- Context Bangladesh Human Resources- Context Bangladesh Join IT Jobs in Qatar IT Jobs in Qatar Join IT, Computer Software & Hardware IT, Computer Software & Hardware Join Information Technology: IT Networking, Forum and Jobs Information Technology: IT Networking, Forum and Jobs Join Job Openings, Job Leads and Job Connections! 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