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Date: 2022-01-27 Page is: DBtxt001.php L0700-II-BALANCED-SCORECARD
IMPORTANT IDEA
BALANCED SCORECARD

Business Strategy: Kaplan & Norton's Balanced Scorecard

177,853 views•Jun 4, 2016

The Balanced Scorecard approach encourages businesses to analyse and report performance based on four key perspectives - financial, customers, internal processes and organisational capacity. This revision video provides an overview of the Balanced Scorecard model and approach.
TPB Note: The Balanced Scorecard as envisioned by Kaplan and Norton has the conventional focus of corporate performance ... it is merely a management tool with a focus on improving the performance of the corporate organization. In contrast the TVM goal is to optimize performance for all aspects of the socio-enviro-economic system in a holistic balanced manner where everyone shares in the productivity and progress of the system.



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